FAQ

Shipping & Delivery

Where do you ship to?

Currently the UK only. More countries coming soon.

How long does delivery take?

1–2 business days.

How do I track my order?

You'll get a tracking link by email as soon as your order ships.

Sizing & Fit

How do I find my size?

Check the Size Guide on each product page.

Do your clothes run true to size?

Yes. Exact measurements are listed on each product page.

Returns & Exchanges

What is your return policy?

Returns accepted within 14 days, if unworn and unwashed.

How do I exchange an item?

Email us your order number at hello@izar.com and we'll sort it out.

What if my item arrives damaged?

Contact us within 48 hours with a photo and we'll fix it right away.

Product & Care

What fabrics do you use?

Mostly pure Egyptian cotton. Exact fabric is listed on each product page.

How do I wash and care for my garments?

Check the care label inside for specifics.

Are your products ethically made?

Yes. We ensure fair wages and dignity for everyone who makes our pieces, with fully boycott-free materials and supply chain.

Where are your products made?

Most of our pieces are made in Egypt, with a few made in China.

Payments

What payment methods do you accept?

All major cards, PayPal, and other options at checkout.

Is it safe to pay on your website?

Yes, checkout is fully secure and encrypted.